Follow Us !
Payment Policy
Please note, once a day/time has been established upon registration, you will not be allowed to change until the semester breaks. This ensures consistency for both the teachers and the students.
OPTION ONE: Pay Monthly
Invoices are sent out for the upcoming month’s tuition via email through QuickBooks on, or before, the 1st of every month. The amount is calculated based on the number of lessons your child will have in that particular month. Payment can be made via the QuickBooks website using a credit, debit, or bank transfer. Payment must be received by the 5th of the month in order to avoid a late fee. Any lesson fees not received by the 5th of the month will be considered late, and an additional $25.00 fee will be assessed. If payment is not received by the 15th of the month, all lessons will be suspended immediately, until payment is received. If tuition is paid late more than twice, the student will be dropped from the studio.
If you would like payments to be withdrawn every month, you can fill out and send back the attached credit card authorization form to carlysncpiano@gmail.com. You can also call the office at (919) 335-3110 before 1 pm M-F and give Kathryn the information over the phone.
OPTION TWO: Pay Once
If you would like to pay upfront for the semester, you will pay the following quantities (see calendar for more details):
Mondays: 16 Lessons
Tuesdays: 17 Lessons
Wednesdays: 16 Lessons
Thursdays: 16 Lessons
Fridays: 16 Lessons
Inclement Weather
Should the need to cancel in-person lessons due to inclement weather arise, we will post this information on our website, and send out email notifications to the students affected. Feel free to contact your teacher directly with any questions about weather conditions, as some neighborhoods seem to get cleared later than others. Online instruction will be encouraged to maintain continuity and momentum.
Make- Up Policy
On-line Lesson Policy
In case of any future Stay at Home Mandates for any reason from the State or National Government, Carolina Music School, LLC will follow all protocols. We will offer online lessons to all students. If there are any concerns or exposure to COVID, please contact Carly to discuss moving to online lessons as soon as possible for the safty and protection of our teachers and other students.
If online lessons become necessary for any reason, the following protocol will be followed:
Teachers will text and coordinate lesson times with parents at least 1-2 days before.
A reminder text/email will be sent to parents the morning of lesson day AND/OR 30 minutes before the planned lesson.
If a student doesn't show for the agreed-upon lesson time this will be counted as a paid no show.
Each family will be allowed one "oops". The first time a lesson is accidentally missed you will get a rescheduled make-up lesson.
After that, it will be a paid no show, with no make-up lesson.
We want to ensure that we are as prepared as possible for any situations that might come up. We appreciate your understanding, flexibility, and support.
Should you need to cancel a lesson, you must contact our office via email (kkfieb@gmail.com or carlysncpiano@gmail.com) within 24 hours prior to the lesson. There is no credit given for missed lessons. However, you can make up a missed lesson, assuming proper notice was given to our office. If proper notice is not given, lessons will not be made up and they will not be credited.
Please note – If a teacher shows up at your house and no one is home, and prior notice was not given, the lessons will not be made up, and no credit will be given.
In the unlikely event that your instructor be unable to teach a lesson, they will provide you with advance adequate knowledge of their impending absence barring a true emergency, and they will ALWAYS make up the lesson. They will communicate with you individually to schedule a time convenient for both parties.
Copyright 2013. Carolina Music School. All rights reserved